Support Vehicles Australia’s success has been built on the quality of our products and the suitability to our customers needs. We adapt our products to meet specific performance and other functional requirements without compromising excellence.

As a leader in our industry, we are committed to meeting the standards expected by our customers and we will:

• Carry out our activities under SVA’s Business Management System (SVAMS) in compliance with the requirements of ISO 9001.

• Ensure compliance with legislative requirements and industry standards.

• Operate consistently against planned quality objectives. • Closely monitor customer needs to identify and act upon opportunities to satisfy customer requirements.

• Ensure service and technical support to our suppliers and customers is responsible, fair, courteous and timely. Report regularly to all stakeholders and seek their feedback.

• Strive towards the best practices and utilise continuous improvement of our product quality and service standards to strengthen our competitive position.

All of us at Support Vehicles Australia:

• Are dedicated to achieving best practice outcomes in our products and in all facets of our operations.

• Understand the need for communication and reporting of defects or non-conformances in a timely manner.

• Develop employee skills and increase their contribution through effective training to foster a culture of continuous improvement, innovation and learning.

• Assess our performance, learn from others and strive towards the highest performance.

Your support in this endeavor is much appreciated.