Customer Satisfaction SurveyWe appreciate all feedback and will ensure your responses are listened to. Name * First Name Last Name Company Email * Phone Number Which department of SVA have you dealt with? * New Equipment Sales Spare Parts Service and Training Off-site Repairs & Equipment Accounts & Administration How would you rate our communication? Interaction with SVA staff 1 - Poor 2 - Below Average 3 - Average 4 - Good 5 - Excellent Response Time 1 - Poor 2 - Below Average 3 - Average 4 - Good 5 - Excellent Quality of Information 1 - Poor 2 - Below Average 3 - Average 4 - Good 5 - Excellent Comments How would you rate our product? Product/Service Quality 1 - Poor 2 - Below Average 3 - Average 4 - Good 5 - Excellent Operational Performance 1 - Poor 2 - Below Average 3 - Average 4 - Good 5 - Excellent Suitability of Design 1 - Poor 2 - Below Average 3 - Average 4 - Good 5 - Excellent Comments What is your overall impression of SVA? Value for Money 1 - Poor 2 - Below Average 3 - Average 4 - Good 5 - Excellent Ease of Doing Business 1 - Poor 2 - Below Average 3 - Average 4 - Good 5 - Excellent Would you recommend SVA? Yes No Comments Thank you for taking part in SVA’s Customer Satisfaction Survey.
